Training Academy

With 11 years of experience, our professionals have combined the best of their knowledge in these courses. You get to choose a combination of courses that are best suited for you or you can have one of our professionals create a custom course that is perfect just for your needs. And the best part is, the training will be done in-person by the very professionals that created these courses.

Management Training

This course will give new or current managers the skills they need to become efficient managers, oversee daily operations, and adapt to changes, with a focus on soft skills.

Objectives

  • Defining management
  • Role of a manager
  • Types of managers
  • Management styles
  • Management theories
  • Qualities of a successful manager
  • Problem solving and decision-making
  • Effective communication
  • Team development and cohesion

Managing Remote Teams

Creating boundaries, embracing diversity and setting clear expectations are only a few of the skills needed to manage people remotely. This course will give you the confidence and more to lead teams effortlessly.

Objectives

  • Introducing remote leadership
  • The fundamentals of managing remote teams
  • Type of remote teams
  • Challenges of remote teams
  • Remote leadership competencies
  • Communication
  • Using technology to communicate
  • Managing performance remotely
  • Remote team building

Supervisory Skills

Supervising goes beyond directing and overseeing the work of employees. This course will help you incorporate critical thinking, conflict management and assertiveness in your everyday management.

Objectives

  • The role of the supervisor
  • Skills required within supervising
  • Difficulties associated with supervising
  • Dealing with conflict
  • The art of assertiveness
  • Influencing others
  • Planning and delegating
  • Personal motivation and motivating others
  • The importance of time management
  • Effective decision-making
  • Giving and receiving feedback

Email Etiquette

Having a direct subject line, thinking twice before hitting “send” and segmenting your emails are only a few rules when it comes to sending professional emails. In this course, you’ll learn the ins and outs of writing effective emails.

Objectives

  • Importance of email etiquette
  • Advantages of email etiquette
  • Guidelines of email etiquette within the workplace

Stress and Time Management

Prioritizing tasks, controlling procrastination and managing your commitments are the 3 parts that make up time management, but cannot be done when one is under stress. This course will help you manage your stress and time.

Objectives

  • Stress management in the workplace
  • Types of stress
  • Causes of stress in the workplace
  • How to identify stress within the workplace/symptoms of stress (Physical, Psychological, Behavioural)
  • Time management in the workplace
  • Time management skills
  • Time management techniques
  • Implications of poor time management
  • Time management tips to enhance work productivity

HR Skills for Supervisors

When the greatest asset of one’s company is its people, it is then crucial that they have a leader that can navigate them in the right direction. This course will ensure that supervisors are trained to communicate effectively, resolve conflict between co-workers and solve problems when unexpected situations occur.

Objectives

  • Coming Soon

Initiating Disciplinary Hearings

Providing substantial evidence to prove the case against an employee is crucial when it comes to disciplinary hearings. This course will help you to handle defiances that may occur with the implementation of disciplinary action.

Objectives

  • Coming Soon

Chairing Disciplinary Hearings

The role of a chairperson during a disciplinary hearing is hypercritical for they decide whether the employee is guilty or not. This course will help you decipher the evidence brought forward to make the correct judgement.

Objectives

  • Coming Soon