Reference number: SLPSBA11
Our client currently has a position available for a Senior Business Analyst – PM.
Scope and purpose
Responsibility for ensuring that two or more areas of SAP (PM at a minimum) are optimised for the company, and properly embedded, understood and utilised.
Reporting to the Head of SAP.
Key Accountabilities
- SAP compliance with obligations (including legislation, regulatory, contractual and agreed standards/policies)
- SAP PM solution that fully addresses the company’s current and immediate needs
- Creation and maintenance of a pipeline of changes and projects that aligns SAP PM with the company’s foreseeable plans
- SAP PM solution design (including change requests), ensuring that strategies, policies, standards and best practices are applied correctly and consistently
- Individual and team service delivery against agreed SLAs and KPIs
- Adherence to defined targets, procedures, standards and measures for quality and customer satisfaction
- Excellent end user adoption, uptake and understanding
- Minimisation of preventable incidents
- Automation of feasible administrative and operational tasks
- Active and positive engagement with end users, application support and third parties
- Effective ongoing knowledge transfer to other IT staff, third parties and end users
- Successful delivery of medium and high complexity changes and projects on-time and on budget, including management of third-party resources where applicable
- Coaching and training users with regards to the use of IT assets and policies
- Effective vendor and contract management
- Maintenance of up-to-date practical skills and knowledge
Skills and Requirements
- Excellent communication, interpersonal and presentation skills
- Excellent organisational and time management skills
- Ability to work under pressure and manage upwards and downwards
- Creative thinker with vision, coupled with pragmatic can-do attitude
- High attention to detail
Qualifications
- Bachelor degree in related field required Master’s degree in related field highly desirable
- SAP qualifications in PM SAP module
In support of the company’s Employment Equity Plan, applicants from designated groups will be given preference for this position.
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